Welcome to Fishing Discount Shop’s FAQ! We’re here to help you with any questions about our premium fishing gear, fast delivery, and excellent customer service. Below you’ll find answers to our most common questions from fellow anglers.
About Our Shop
We specialize in all types of fishing equipment for every angler’s needs, including:
- Fishing rods (1 piece and multi-piece options)
- Spincast and fly fishing reels
- Breathable waders and fishing clothing (jackets, pants, shirts, vests)
- Essential accessories (gloves, hats, nets, tools, fly boxes)
- Bait and other fishing necessities
We offer:
- Premium fishing brands (Abu Garcia, Lew’s, Shimano) at 20-40% off retail prices
- Fast, reliable worldwide shipping (except Asia and some remote areas)
- Angler-to-angler service from fellow fishing enthusiasts
- Careful packaging to protect your gear during transit
Ordering & Payment
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Absolutely! We use industry-standard encryption to protect all your payment information. Your financial details are never stored on our servers.
While we already offer 20-40% off retail prices, we’re happy to discuss additional savings for large orders. Email our customer service team at [email protected] with your requirements.
Shipping & Delivery
We offer two shipping methods:
- Standard Shipping ($12.95): Processed in 1-2 business days, delivered via DHL or FedEx in 10-15 business days after shipping
- Free Shipping (orders over $50): Processed in 1-2 business days, delivered via EMS in 15-25 business days after shipping
Pro Tip: Order by 2PM EST for same-day processing on in-stock items!
Yes! We ship worldwide except to Asia and select remote areas. Our logistics are optimized for reliable delivery whether you’re fishing New Zealand streams, Australian coasts, or Canadian winters.
You’ll receive tracking information via email the moment your order ships. This allows you to monitor your package’s progress and plan for its arrival.
No hidden fees! Unlike some retailers, we don’t surprise you with unexpected charges at delivery. The price you see at checkout is what you pay.
Returns & Exchanges
We offer a 15-day return policy from the date of delivery. If any item doesn’t meet your expectations (though we’re confident it will), simply contact our customer service team at [email protected] to initiate your return.
The customer is responsible for return shipping costs unless the item arrived damaged or was incorrect due to our error.
Once we receive your returned item, we’ll process your refund within 3-5 business days. The time it takes for the refund to appear in your account depends on your payment provider.
Product Questions
Our fishing-obsessed customer service team can help you choose the perfect rod based on your target species, fishing style, and experience level. Email us with details about your typical fishing adventures!
Absolutely! As fellow anglers, we love helping customers put together complete setups. Tell us about your needs and budget, and we’ll recommend rod/reel/line combinations that work perfectly together.
We take great care in packaging your gear, but if something arrives damaged, contact us immediately at [email protected] with photos of the damage. We’ll arrange a replacement at no cost to you.
Contact Information
Our fishing-obsessed team is always happy to help! You can reach us at:
- Email: [email protected]
- Mailing Address: 178 Old Homestead Road, Danville, US 05873
Tight lines and smooth deliveries from all of us at Fishing Discount Shop! Remember, with our combination of unbeatable prices and reliable service, there’s never been a better time to upgrade your fishing gear.